Terms and conditions for Karmanille.com
Company information
Karmanille ApS
Sandagerhusvej 103, 3100 Hornbæk
CVR: 44029839
Phone: +45 48 80 64 82
E-mail: webshop@karmanille.com
Website: www.karmanille.com
1. Ordering and payment
All prices on the website are stated in DKK and include VAT.
You can pay securely with payment cards via Stripe (Visa, MasterCard, etc.).
The amount will be deducted when the item is shipped.
2. Delivery
We strive to ship your order within [e.g. 1-3 business days].
We deliver throughout Denmark with [e.g. PostNord / GLS / DAO].
The shipping price is clearly displayed at checkout before you pay.
3. Right of withdrawal
You have a 14-day right of withdrawal on items purchased in our webshop.
The deadline is calculated from the day you receive the item.
You must pay return shipping.
When returning the item, it must be in original condition and packaging.
Send returns to:
Karmanille ApS
Sandagerhusvej 103, 3100 Hornbæk, Denmark
Attach order confirmation or invoice.
4. complaints
You have a 2-year warranty under the Danish Sale of Goods Act.
If you discover a fault or defect in the product, contact us as soon as possible with a description of the problem.
Contact us at: webshop@karmanille.com
5. personal data policy
We process your data in accordance with our [Privacy Policy – see below].
6. Right of appeal
If you want to complain about your purchase, you can contact us at the above e-mail.
You can also complain to:
Nævnenes Hus, Toldboden 2, 8800 Viborg – www.naevneneshus.dk
Frequently asked questions
How do I find the right size for clothes?
We recommend taking a look at our size guide for exact measurements and size selection tips.
Can I return or exchange items?
Yes, we offer a return and exchange policy. Read more about our terms and conditions
When will my goods be shipped?
We strive to ship orders as quickly as possible. Usually the goods will be shipped within 1-2 working days.
How can I contact customer service?
You can contact our customer service by phone, email.